WARRANTY STATEMENT

Sunlogic SA (Pty) Ltd warrants that their products, imported from the manufacturer or procured from a local importer / dristributor, when used in accordance with the instructions for use and the manufacturers use policies, shall be free from defects in workmanship and materials and will perform in accordance with manufacturers official published product specifications for a period as stipulated in the manufacturing product documentation from the date of purchase by the customer.

Sunlogic SA (Pty) Ltd, as agent for the manufacturer / distributor, serves as support to the warranty issued by the manufacturer and does not have the right to directly issue or changes the terms or period of the manufacturers warranty’s unless approved in writing by the manufacturer.

This warranty does not cover damage caused by：

  • accident;
  • misuse or abuse;
  • modification;
  • failure to follow instructions for use;
  • use of the product in a manner contrary to applicable laws or not within Sunlogic SA (Pty) Ltd’s reasonable contemplation;
  • unsuitable physical or operating environment;
  • failure caused by a product not supplied or installed by Sunlogic SA (Pty) Ltd
  • other defects not related to materials or workmanship;
  • failure to use original parts;
  • use of an unauthorised supplier to maintain or fix the system.

Warranty claims must be accompanied by proof of purchase (ie. sales receipt / invoice).
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If a product you have purchased does not meet this warranty, Sunlogic SA (Pty) Ltd will, to the extent permitted by law, at its option, replace or service the product or the defective material or part. If Sunlogic SA (Pty) Ltd replaces or service any product or part, the warranty period for any product or part replaced does not extend beyond the original warranty period. Sunlogic SA (Pty) Ltd reserves the right, at its sole discretion, to give you a refund of the purchase price instead of a replacement of the product.

Sunlogic SA (Pty) Ltd excludes all express or implied conditions and warranties and, to the extent permitted by law, any implied condition or warranty that may not be excluded by law is limited in duration to the period of this warranty.

The maximum liability of Sunlogic SA (Pty) Ltd to you in connection with any product will not exceed the amount paid by you for the product. To the fullest extent permitted by law, Sunlogic SA (Pty) Ltd disclaims all liability for special, incidental, indirect or consequential loss or damage of any kind and for any loss of profit, revenue, savings, business or goodwill arising out of the sale or use of this product.

This warranty does not exclude or limit the application of any provision of any law where to do so would contravene that law or cause any part of this warranty to be void.

Any illegality, un-enforceability or invalidity of a provision of this Warranty Statement does not affect the legality, enforceability or validity of the remaining provisions.

This Warranty Statement is governed by and interpreted in accordance with the laws of South Africa. Both parties submit to the non-exclusive jurisdiction of the courts of South Africa in relation to any dispute connected with this Product Warranty.